Terms & Conditions

Terms & Conditions

Welcome to Lush by Sheena! Throughout the site, the terms (“we”, “us”, “Our”) refer to Lush by Sheena. These Terms and Conditions (“Terms”) govern your use of our website and purchase of our products, including related services, products, or content provided by Lush by Sheena.

By accessing this website and/or purchasing any product or service from Lush by Sheena (“we”, “us”, or “our”), you agree to be bound by the following Terms and Conditions (“Terms of Service” or “Terms”), including any additional terms, conditions, and policies referenced herein or made available by hyperlink. These Terms apply to all users of the Site including, without limitations, browsers, vendors, customers, merchants, and content contributors.

Please read the Terms of Service carefully before accessing or using our website. By accessing or using any portion of the site, you acknowledge that you have read, understood, and agree to be legally bound by these Terms. If you do not agree to all the Terms and Conditions set forth in this agreement, you must not access the website or use any of its services. If these Terms of Service are deemed an offer, acceptance is strictly limited to these Terms.

Any new features or tool added to this website will also be governed by these Terms of Services. We may timely update or modify these Terms anytime by posting required changes here. It is your responsibility to check for updates, and your continued use of the site after any updates constitutes your acceptance of any changes.

Use of Website:

You may only use this website for lawful purposes. You are strictly prohibited from using the website to transmit any content that is unlawful, harmful, threatening, abusive, defamatory, obscene, or otherwise objectionable. You may not attempt to gain unauthorize access to the site or its server.

Products and Orders:

Product Descriptions: 

We strive to ensure that the product descriptions, images, pricing, and availability are accurate. However, we do not guarantee that all the information is complete, up to date and error-free. We reserve the right to correct any errors or omissions at any time without prior notice. 

Accuracy of Colours:

We make every effort to ensure that the colours of our products are represented as accurately as possible. However, please note that actual shades may vary due to lighting, photography, and differences in screen displays. If you have any questions about a specific color or product detail, we encourage you to reach out to our team.

Washing Instructions:

We highly recommend dry cleaning for the first wash for all the fabrics. Care instructions may vary by fabric type- please contact our team for fabric-specific guidance before washing.

Product Availability & Pricing

We reserve the right to limit the quantity of any product available for purchase and to discontinue or modify products at our sole discretion, at any time and without any prior notice. Prices are subject to change without any prior notice.

Order Acceptance

We may refuse or cancel any order at our discretion, including but not limited to cases where the product is out of stock, pricing error occurs, or suspicious, fraudulent, or unauthorized activity is detected.

Shipping & Delivery

Shipping and Delivery terms are governed by our Shipping Policy, which forms part of these Terms and Conditions by reference. Please review the policy for full details on delivery timelines, shipping charges, related information.